Privacy Policy – Circular Planet
Last updated: 27/08/2025
Data Controller
Clozdloop BV
Delften 23, Unit 13
2390 Malle, Belgium
Email: info@ctleu.com
Personal Data We Process
When using the Circular Planet platform, we may collect the following personal data:
– Name and contact details (email, phone number)
– Company information
– Address details for delivery and pickup
– Platform usage data (e.g., orders and return requests)
– Any communication via the platform
Purpose of Processing
Personal data is processed for the following purposes:
– Creating and managing user accounts
– Processing orders and return requests
– Customer service and support
– Statistical and operational analysis
– Compliance with legal obligations
Legal Basis
Processing is based on:
– Performance of a contract (Article 6.1.b GDPR)
– Legal obligation (Article 6.1.c GDPR)
– Legitimate interest (Article 6.1.f GDPR), such as platform optimization and fraud prevention
Sharing with Third Parties
Data may be shared with:
– Sorting partners and logistics providers
– OEM partners within the Circular Planet program
– IT service providers for hosting and platform management
No data is transferred outside the EU without appropriate safeguards.
Retention Period
Data is retained as long as necessary for the purposes for which it was collected, and in accordance with legal retention requirements.
Rights of Data Subjects
You have the right to:
– Access your data
– Rectify or delete your data
– Restrict processing
– Object to processing
– Data portability
You can exercise these rights by contacting privacy@closetheloop.com.
Cookies Policy
The Circular Planet platform uses cookies to enhance user experience, analyze site usage, and support platform functionality. Cookies are small text files stored on your device when you visit our platform.
Types of cookies used:
– Essential cookies: Required for basic platform functionality (e.g., login, session management).
– Performance cookies: Help us understand how users interact with the platform (e.g., analytics).
– Functional cookies: Remember user preferences and settings.
– Third-party cookies: May be used by integrated services (e.g., logistics tracking, embedded content).
Managing cookies:
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality.
Consent:
Upon first visit, users are prompted to accept or manage cookie preferences. Continued use of the platform implies consent to our cookie usage.
Security
We implement appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.